I need some work done on my teeth, a root canal and probably a crown. Given that I’m going private here in Thailand, I decided to do as a good consumer does and shop around a little for the service. Comparing a few factors, price, professionalism, proficiency in English, standard of care, etc.
Were I shopping for a car, the process would be fairly simple. I’d go to see a few shops, meet a few salespeople, have them talk me through the pros and cons of the various vehicles they had to offer, then make a decision.
Were I shopping for a new accountant, likewise I’d meet a few professionals, discuss my particular circumstances, make some judgements, and then choose a practitioner.
However, not in the medical business. I’ve already been advised that I need a root canal and then a crown, so my questions are fairly straightforward. How much will it cost, and how professional do I think you are. Today I went to visit BNH hospital’s dental clinic. When I booked the appointment I said I don’t want to pay anything, I simply want to know how much it will cost.
Upon leaving the dentist’s office I was informed that my bill was 720 baht. After much debate with an overweight, rude, abrupt Thai woman, I finally accepted to pay 300 baht for the consultation as they’d already wasted too much of my time discussing it. I notice security had been stationed outside the door lest I should decide to run out on my ten pound bill!
In what other business do you pay for a professional service practitioner to attempt to win your business. Honestly, these doctors and dentists have got a scam going. Well, no more I say, to hell with BNH, they just lost potentially 30’000 baht of business for 2% of that. Rant over.