As an aside, you need to upgrade to WordPress 2.6.2. 2.3.3 has known security issues, it is only a matter of time before your site is exploited.

Test Message Sent

The result was:

bool(false)
The full debugging output is shown below:

object(phpmailer)(39) {
["Priority"]=>
int(3)
["CharSet"]=>
string(5) “UTF-8″
["ContentType"]=>
string(10) “text/plain”
["Encoding"]=>
string(4) “8bit”
["ErrorInfo"]=>
string(0) “”
["From"]=>
string(21) “support@wordpress.com”
["FromName"]=>
string(7) “Support”
["Sender"]=>
string(0) “”
["Subject"]=>
string(0) “”
["Body"]=>
string(0) “”
["AltBody"]=>
string(0) “”
["WordWrap"]=>
int(0)
["Mailer"]=>
string(4) “mail”
["Sendmail"]=>
string(18) “/usr/sbin/sendmail”
["PluginDir"]=>
string(0) “”
["Version"]=>
string(4) “1.73″
["ConfirmReadingTo"]=>
string(0) “”
["Hostname"]=>
string(0) “”
["Host"]=>
string(9) “localhost”
["Port"]=>
int(25)
["Helo"]=>
string(0) “”
["SMTPAuth"]=>
bool(false)
["Username"]=>
string(0) “”
["Password"]=>
string(0) “”
["Timeout"]=>
int(10)
["SMTPDebug"]=>
int(2)
["SMTPKeepAlive"]=>
bool(false)
["smtp"]=>
NULL
["to"]=>
array(0) {
}
["cc"]=>
array(0) {
}
["bcc"]=>
array(0) {
}
["ReplyTo"]=>
array(0) {
}
["attachment"]=>
array(0) {
}
["CustomHeader"]=>
array(0) {
}
["message_type"]=>
string(0) “”
["boundary"]=>
array(0) {
}
["language"]=>
array(0) {
}
["error_count"]=>
int(0)
["LE"]=>
string(1) ”
”
}
The SMTP debugging output is shown below:

I’d suggest trying an alternate port number for one of the mail servers. Or, use your ISP’s mail server. If that is ComCast and you can’t telnet to their SMTP server on port 25, there is a problem somewhere.

It’s not necessary to install a mailserver on your machine. In fact, that won’t move you forward because then your local mailserver won’t be able to get out on port 25 either!

Thanks again for the prompt reply.
~Bala

If you open a command prompt and type “telnet servername 25″ then hit enter, can you connect to the various mail servers you’re trying? If not, then that’s where the problem lies. If you can, it could be an Apache config issue, or a missing module. I’m not really sure.

bool(false)
["smtp"]=>
object(SMTP)#19 (6) {
["SMTP_PORT"]=>
int(25)
["CRLF"]=>
string(2) ”
”
["do_debug"]=>
int(2)
["smtp_conn"]=>
bool(false)
["error"]=>
array(3) {
["error"]=>
string(27) “Failed to connect to server”
["errno"]=>
int(10060)
["errstr"]=>
string(185) “A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
”
}
["helo_rply"]=>
NULL
}
["to"]=>
array(1) {
[0]=>
array(2) {
[0]=>
string(22) “balasubrcn{at]yahoo.co[dot}in"
[1]=>
string(0) “”
}
}

The SMTP debugging output is shown below:

SMTP -> ERROR: Failed to connect to server: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
(10060)

I’ll wait for the answer of my host and inform you as soon as I have new information.
I have no idea where I can find the log files atm…

It is “are located neither in a nor in b”.
You’ll need to find the error message in the log to make sense of the white screen of death I’m afraid. Either that or you could look at changing the PHP display_errors ini var. That might not be possible though, it depends on your host.

Me again. For now I have a workaround that works (my provider has an experimental function that overwrites the mail()-method and uses smtp instead).
Additionally I wrote an email to my provider where I can find the server-logs as they are located neither on my webspace nor in the userinterface…

(Btw. is it “..they aren’t located neither… nor…” or is it “they are located neither… nor…” ? =) )

And I really like your plugin more than any experimental function without support (they say any question concerning that functionality via email or in the forum will be deleted…… ) =)

Can you send a test mail from the options page? Does that work ok?

If I switch from SMTP to php mail() (in the preferences of your plugin) I don’t get a blank screen but a message that I should check my email-account… (but the mail isn’t sent as the mail() doesn’t work)

Try disabling the plugin, then test again. Do you get registration emails? Or do you still get the white screen of death?

First of all: You plugin is really really helpful! *thumbsup*

… If it would just work
I have a wordpress-blog running and it seemed that it doesn’t send any mails. So I installed you plugin and tried again and everything worked fine as the subscribe2 plugin sent emails.

Today I noticed that it is no longer possible to register for my blog as the registration ends in a blank screen after I press the submit-button… an email (with the password) is never sent (or doesn’t arrive)

Any suggestions?

If you want to try it: australien.kilu.de

Thank you! Have a nice day!

Andreas

If you’re still getting an error, can you post a series of screenshots of steps you’re taking and the errors you’re getting?

Not authenticating is the norm for a server, not the exception.

Albert, the article you posted is talking about setting up Outlook, on your computer, not on your web server. It also says this:

NOTE: If you have trouble sending email you can also try 25 or 3535 for your outgoing server (SMTP) port.

If your mail is working currently on port 25 via relay-hosting.secureserver.net then I’d *strongly* suggest you leave it at that. It works, it ain’t broke, it don’t need fixed.

Try checking the IP of the server (68.178.232.62) here, you’ll see the server is not blacklisted on any of the DNS blacklists. It almost certainly would be if it was an open relay.

Your plugin seems to solve a lot of problems people (including me) are having with Wordpress comments notifications. I followed all the steps above and switching to relay-hosting.secureserver.net and turning off the authentication avoids that error. But I’m getting some long delays before the mail is sent. I also have a strange feeling that using that server isn’t as secure as the one GoDaddy wants me to use. I mean, is that server just sitting open for anyone who wants to use it? How can I send on it without giving it a user name and password.

According to this (http://help.godaddy.com/article/2649), Godaddy wants everyone to use the following settings:
- SMPT server: smtpout.secureserver.net
- Port: 80

I’d like to be able to adjust the port number to be 80 so I can try that server. Your plugin is currently running on port 25, right?

I’m just a little nervous sending emails through a server that doesn’t require any authentication of any kind. Any thoughts?

However, I used the one provided with your article, and IT WORKS!

it shows an error though, take a look at the log
bool(true)

The SMTP debugging output is shown below:

SMTP -> FROM SERVER:
220 p3smtphosting03-02.prod.phx3.secureserver.net ESMTP
SMTP -> FROM SERVER:
250-p3smtphosting03-02.prod.phx3.secureserver.net
250-PIPELINING
250-SIZE 30457280
250 8BITMIME
SMTP -> ERROR: AUTH not accepted from server: 502 unimplemented (#5.5.1)

SMTP -> FROM SERVER:
250 flushed
SMTP -> FROM SERVER:
250 ok
SMTP -> FROM SERVER:
250 ok
SMTP -> FROM SERVER:
354 go ahead punk, make my day
SMTP -> FROM SERVER:
250 ok 1218547685 qp 6856 by p3smtphosting03-02.prod.phx3.secureserver.net
SMTP -> FROM SERVER:
221 p3smtphosting03-02.prod.phx3.secureserver.net Goodbye.

Please post back and let us know how you get on. I might add an FAQ for GoDaddy if it works.

When you say “host” what do you mean? is that the host where my website is hosted, or is that the remote smtp server that my ISP at home has?

I have tried both. meaning that I used my ISP’s smtp server (an IP address) as well as the website host (godaddy) smtp server. Both gave the same error. I also used Yahoo’s smtp server where I have an email plus account with gives you an smtp server.

All of them gave the same error.

If you can direct me to what to ask my website host, please let me know. I have talked to them many times and i got different answers every time depending on the person i talk to (the host is godaddy.com)

thanks and truely I appreciate any feedback that I can get.