http://catb.org/~esr/faqs/smart-questions.html
A very, very, very verbose article on how to ask smart questions in IRC / etc. Great for sending to n00bs! :-)
http://www.providesupport.com/
Live support product, starts from $15/mth or $99/yr for 1 operator, $60/mth or $400/yr for 10 operators. Includes download of Windows / Mac / Linux client.
http://www.nabble.com/Samba---rsync-f13158.html
Nabble provide a forum front end interface to mailing lists. This is the rsync (hosted by samba) mailing list. Searchable, very useful.
http://www.goodsearch.com/
Your chosen charity is paid if you search the web with GoodSearch, it's powered by Yahoo.
