I cannot unsubscribe from AirAsia’s email newsletter. They say email unsubscribe@fly.airasia.com to be removed from the mailing list. That email address is dead. Likewise unsubscribe@airasia.com is also dead.

I’ve tried contacting their customer support department, nothing.

AirAsia’s emails appear to be handled by dartmail.net. Whois shows that this domain is owned by Google. The first result in a scroogle search for dartmail is a service from ClickZ / Double Click.

All in all, I’m feeling some frustration. If it comes to it, I can simply block all email from AirAsia, but that would mean I cannot fly with them. Not ideal. Does anyone out there have a suggestion or solution?

Update at 15 Jan 2009: ccd5 said the unsubscribe address now works, I tried again and it worked for me.